Delivery policy
MAINLAND UK & INTERNATIONAL POSTAGE / SHIPPING
All postage delivery estimates are based on Royal Mail information and begin from the date of dispatch, not the date of purchase. All products are packaged and shipped from our dedicated UK warehouse. Please see below for full details.
ROYAL MAIL TRACKED 48
Standard tracked orders
DELIVERY AIM WITHIN 2–3 WORKING DAYS
Delivery from Monday to Saturday
Sunday deliveries may be available in some areas but are not guaranteed.
Dispatch
0–2 working days
Insurance
£150 coverage
Spend £200+ on a single order — postage cost: free
ROYAL MAIL TRACKED 24
Quick & efficient delivery
DELIVERY AIM WITHIN 1–2 WORKING DAYS
Delivery from Monday to Saturday
Sunday deliveries may be available in some areas but are not guaranteed.
Dispatch
0–2 working days
Insurance
£150 coverage
Spend £400+ on a single order — postage cost: free
ROYAL MAIL SPECIAL DELIVERY
High value & expedited orders
GUARANTEED NEXT WORKING DAY DELIVERY
Delivery from Monday to Saturday
Sunday delivery may vary by region and is not guaranteed.
Dispatch
0–1 working days
Delivery options
9AM / 1PM / Saturday
Same day dispatch if ordered before 3PM, Monday to Friday
Insurance starts from £750 and can be increased upon request.
INTERNATIONAL STANDARD TRACKED
Serving over 190 countries worldwide
INTERNATIONAL STANDARD TRACKED
Delivery arrangements depend on the destination country.
Estimated delivery: 3–10 days, depending on destination.
Dispatch
1–3 working days
Delivery options
Dependent on domestic courier
Free worldwide shipping for orders over £200, subject to the exclusions below.
Japan2UK is not responsible for duties or taxes imposed by the destination country, except where a delivered-duty-paid arrangement is explicitly stated below. Please check applicable import rules before ordering.
Free-shipping offer exclusions: United States (US), Canada (CA), Denmark (DK), Germany (DE) and Luxembourg (LU).
Canada, Denmark, Germany and Luxembourg: Free postage on orders over £500.00. These destinations are delivered duty paid, with associated customs/import costs covered by Japan2UK.
ADDITIONAL DELIVERY INFORMATION
Need something specific? If you have special postage requirements, please use our dedicated contact form.
Delivery timeframes are estimates supplied by the carrier unless expressly stated as a guaranteed service. Please contact us if you believe your parcel has been delayed.
