Yes. Every single product sold by Japan2UK is 100% authentic. We stand by all the products we sell being 100% authentic and genuine by building relationships with only tried and trusted distributors and parters in Japan, Korea, China and beyond to ensure you the best genuine collectable products from around the world.

Yes, we ship worldwide. Shipping options and costs are calculated at checkout based on your location. All orders are carefully packaged to ensure they arrive safely. Simply input your address at checkout for full shipping prices to your address no matter where you are! All international postage services are fully tracked.

International orders may be subject to customs fees, import taxes, or VAT, depending on your country’s regulations. These charges are the responsibility of the buyer and are not included in the item price or shipping cost.

Shipping times vary by destination:

UK orders: Normally dispatched within 2 working days of ordering. However most of the time the same working day or next working day. Special Delivery dispatched the same working day if the order is placed before 15:00. Delivery times Range between guaranteed next working day for Special Delivery, non guaranteed next day for tracked 24 and 2 -3 Days for tracked 48 services.

International orders: 3-10 days after dispatch depending on destination country, All International services are fully tracked.

A full breakdown of our shipping times and policies are contained within our Postage & Shipping Policy.

Single cards are carefully assessed and stored. Unless stated otherwise, cards are in Mint or better condition. Any notable imperfections will always be disclosed in the listing. You can use our Condition Guide for a more detailed outline.

You may request a cancellation or return in line with our Returns & Refunds Policy. Please note that certain items such as sealed products that have been opened may not be eligible for return. Full details can be found in our Returns & Refunds Policy.

Yes. We regularly offer pre-orders for upcoming Japanese, Chinese, and Korean releases. Pre-order items are dispatched as soon as stock arrives. Specific release dates & dispatch dates are provided on the individual item descriptions, but may be subject to change. Please refer to our Pre Order Policy for more information.

All orders are packed with care and protection in mind. Singles are sleeved, top loaded to the highest possible standard, while sealed products are boxed with high qaulity protective materials to prevent damage in transit ensuring your products arrive in the condiditon you expect. All parcels are also sealed with tamper proof tape to ensure your order arrive safely.

You can contact us via our dedicated Cusomter Contact Form below. Include all relevant information and select a reason for contact so we can get your query to the right team. We aim to respond to all enquiries as quickly as possible, usually within 24–48 hours on normal business days.